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Balloon FAQ

Q. How can I hire your services?
The best way to contact us is to give us a call at 2957522 or fill out our contact us form, so you can discuss your party decoration needs with one of our professional balloon artists.

Q. How long in advance should I place my order?
In order to allow enough time to work together on the details of your order, we recommend that all jobs be booked at least two week in advance. Reservations are subject to delivery slot availability at the time the order is placed.

Q. What will be the delivery and setup charges?
The delivery and set-up charge for decoration varies based on location and time frames.

Q. Who will set-up my decoration and how long will it take?
Depending on the size of your order you can expect a team of one to four balloon merchandisers. Our team will be wearing Balloon Man uniforms so you can recognize them. Depending on the size and design of your decoration, it can take about half an hour to 4 hours for our team to build and set up your balloon decoration.

Q. Do the prices include removal of the decor?
NO, removal of decor is not included. A quote can be provided if this service is required.

Q. How much are the delivery/ shipping charges?
Delivery/Shipping charges are calculated according to the distance and size of your order.

Q. Can I cancel my order?
Yes, you can cancel your order before it is delivered. But reservation deposit is not refundable

Q. How can I rent linens from you?
First, make sure you have the shapes and measurements of your tables and chairs, then our professional decorators will help you choose tablecloths and chair covers that are the proper size for your tables and chairs. We will discuss about the best colour combinations, and other table-top accessories. When you're ready to confirm your order, just sign our contract and provide a 50% deposit. The final balance and the secure deposit are due 24 hours prior to the delivery or ship date of your order.

Q. How and when do I have to pay?
In order to book your event we require a deposit of 50% and the remaining balance is due the day of the event. Payments can be made by credit cards, checks, cash or money orders.

Q. In what area do you offer your Balloons Decoration Services?
We offer our balloon decoration services to clients nationwide.

Q. How long will the decor last?
That depends on the environmental conditions and if the decor is air-filled, or helium filled. A regular 11″ helium balloon has a lifespan of about 16 hours. We can extend the float time by use of hi-float, a polymer that is added to the balloon prior to inflation. This can increase the float time by several days. Air-filled decor can last for days or even weeks under the right conditions.

Q. Are balloons biodegradable or can they be recycled?
There are two types of balloons, foil and latex. Foil balloons are not biodegradable, but can be recycled. Latex balloons can't be recycled, but are biodegradable.

Q. I don't know what to order, can you help me figure it out?
Absolutely! When you call to talk to one of the Balloon Mans event artists, they will ask you questions about your event and the purpose of the décor. Whether you are trying to attract attention to a focal point, or going for an overall ambiance. Our designers can help by suggesting packages and decor alternatives that match your goals with your specific budget in mind.

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